Product Returns:
Can I return a CBD Discount Store product?

Returns Policy

You may return most new, unopened hardware items within 30 days of delivery for a full refund only if there is a default and we are notified within 48 hours of receiving your products with a restock fee of 15%. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) We do not offer any refunds on any of our Hemp Products due to them being consumables. If there is a problem with any product (Hemp or Hardware) you must notify us within 48 hours of receiving the product or we will not be able to know if it was stored correctly or broken after delivery. In rare cases we might offer a store credit if the situation is relevant.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.